Since most of the things I sell are custom created one-of-a-kind artwork, my refund and returns policy depends on the item.

Refunds & Returns

For most items, you may ask for a full refund up until the item has shipped. This includes custom orders (photos will always be provided for approval before shipping) that could be resold.

Because of this, refunds (or returns) after the item has shipped are handled on a case-by-case basis.

If the item is damaged in transit, USPS Priority Mail covers items up to $100 and you can file a claim through them.

Late or missing refunds

Once I submit the refund request, there’s nothing I can do to speed things up. I’m happy to check in with the payment processor on your behalf if there is a delay, but I won’t be able to actually fix things.

Gifts

If you received a gift from someone else, I can’t refund you the money, it has to go back out via the method they paid with.

Need help?

Contact me for questions related to refunds and returns.