I offer refunds and returns on a case-by-case basis as each of the items in the shop are handled differently. (Some items need to be returned, others will qualify for a partial refund, etc.)
If you aren’t happy with your purchase for any reason, please reach out to me and we’ll get it sorted out!
Refunds are done through the same payment processor you used for payment and I’ll provide proof that it was submitted on my end.
Late or missing refunds
Once I submit the refund request, there’s nothing I can do to speed things up. I’m happy to check in with the payment processor on your behalf if there is a delay, but I won’t be able to actually fix things.
If you received a gift from someone else, I can’t refund you the money, it has to go back out via the method they paid with.
Contact me for questions related to refunds and returns.